We at Hala have been working hard on building a customer centric digital insurance platform for the past two years, it has been a challenging yet exciting adventure for us and based on the reviews, it clearly felt like you enjoyed the journey too with us.
As fun as it was serving you, regretfully our journey has come to an end, and Hala Insurance will be closing its operations in UAE on the 15th of February 2023.
If you are an existing Hala customer, we are leaving you in the good hands of our insurance partner, Emirates Insurance Company (EIC). Rest assured that your insurance policies will remain in effect, and you will be serviced via EIC with the same standards that we operated on at Hala.
Please see information below on how you can exercise the benefits of your insurance policy moving forward.
In the unfortunate event of a claim you can contact EIC through the following channels.
All policy cancellation and policy extension requests can be made through the below channels.
Orange card requests can be made through the below channels.
For services such as
For inquiries pertaining to your home insurance policy please contact on the following channels.
For inquiries pertaining to your policy please contact on the following channels.