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Why we started
Hala Insurance

We believe in an alternative to the insurance of yesterday. For too long, insurance has been confusing, purposefully complex and inconvenient. We've built Hala because we want to outsource people's worries, and what better way to do that than through insurance that is actually there for you when you need it?

Insurance experts who
actually care

Our experts bring decades of insurance and technology experience to Hala. They've worked at companies such as Zurich Insurance, Mubadala, Careem and SWVL. Our co-founders have a track record of success, having sold their first Insurtech company prior to starting Hala. Hala's board members have led startups like Monday.com from pre-seed to its multi-billion dollar IPO.

It's safe to say you're in good hands.

Regulated by

Hala is on a mission to insure 500 million people living in the Middle East

Hala is building the Middle East's first full-stack insurance company. We’re disrupting the sleepy insurance industry one policyholder at a time through our affordable, quick and online home and car insurance.

We are backed by strong partners and investors

Underwritten by industry giants

Emirates Insurance Company (EIC) is one of the UAE’s leading motor insurers and a publicly listed company on the Abu Dhabi Securities Exchange (ADX), with A- credit ratings from both S&P Global Ratings and AM Best. In 2020, EIC underwrote Gross Written Premium (GWP) of AED 1.1 billion.

Our People

Hala's team of 40 comes from 17 different countries. We're building an insurance company that actually matches the marketing material. To do that, our people focus on solving problems, rather than just selling financial products.

Walid
Co-founder
and CEO
Karim
Co-founder
and COO
Harsh
Co-founder
and CTO
Zein
People & Culture
Manager
Ayesha
Marketing
Manager
Salman
Head of
Operations
Nawal
Senior Customer
Success Executive
Mostafa
Senior Performance
Marketing Analyst
Abeen
Product
Manager
Fer
Office
Manager
Joey
Senior
Accountant
Ifrah
Content
Strategist

Our Values

We build better insurance because...

We Are Critical Thinkers

We don’t believe in solving problems at surface level. We dig deep, challenge each other and always ask ‘Why?’

We Don’t Sell, We Find Solutions

We’re resourceful. We’re here to create innovative solutions, and we want to save everyone money while we do it.

We Push the Envelope

We’re bold, ambitious and want to be the best in everything we do. What sets us apart is our desire to do far more with far less, faster than anybody else.

We Grow Together

We support each other, give honest feedback and keep learning in order to build our dream team.

Why not go for a bundle?

Check out our related products

Car Insurance

Going places? Let's ride together, and Hala will make sure you have the right car insurance.

Check it out
Home Insurance

Own a home or just love your stuff? From your couch to the wedding ring, protect almost everything.

Check it out

Need a hand or got a question?

We know insurance can be confusing. That's why our team of experts is ready to help you out on live chat or by phone. You can also explore our FAQs and glossary below to become a pro on insurance in the UAE.

What is Hala Insurance?
We're here to make insurance simple. Hala is shaking up a sleepy industry with affordable, digital and quick car and home insurance. Unlike traditional insurers, we're always there for you when you need us most, 24/7.
Hala Insurance LLC is an insurance agency regulated by the central bank, and is one of the first Insurtechs to set up in the Middle East. Our partner, Emirates Insurance Company (EMINSCO), underwrites over a billion dirhams in risk per year.
Insurtechs exist to bring insurance to the 21st century. For example, Hala uses cutting-edge technology to turn the chores of buying insurance and filing claims into an absolute breeze. While old school insurers have you queuing for hours for mundane tasks, Hala is 100% online, 24/7.

We know it's important to choose an insurance company you can trust. So we like to let the facts speak for themselves:

  • Hala Insurance has close to a thousand 5-star Google Reviews by people just like you.
  • Since our inception, we're proud to have served more than 60,000 people across the UAE with the best insurance quotes.
  • We've successfully raised 7 million dollars from the most prominent venture capitalists in the region, including Entrée Capital, Mubadala, 500 Startups, and Global Founders Capital.
  • Our underwriter, Emirates Insurance Company, is one of the largest insurers in the Middle East and underwrites 1 billion dirhams worth of premiums across various business verticals.
  • You can look us up! Hala Insurance Agency LLC is authorized and regulated by the UAE Central Bank as a licensed agent with registration number 779.

So when you're insured by Hala, it's safe to say you're in good hands.

Need more information about our policies? Just drop us an email at support@joinhala.com and we'll get back to you as soon as possible.

If you have an urgent question regarding claims or quotes, you can always get in touch with us at +971 4215 6762. We're available between 09:00 am to 08:00 pm, Monday to Sunday.